The Practice has already been offering patients the opportunity to request prescriptions, book and cancel appointments online. We are now extending this service to view your medical records online using the same system.
By being able to see your record online may help you to manage your medical conditions. It also means that you can access your records from anywhere in the world, should you require medical treatment on holiday.
You will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.
It will be your responsibility to keep your login details safe and secure. If you know or suspect your record has been accessed by someone that you have not agreed see it, then you should change your password immediately.
If you can’t do this for some reason, we recommend that you contact the practice so that we can remove online access until you are able to reset your password.
If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make any copies at all.
Before you apply for online access to your record, there are some other things to consider. Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details.
Forgotten History
There may be something you have forgotten about in your record that you might find upsetting.
Abnormal results or bad news
If we have given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoke to your doctor or while the surgery is closed and you can not contact us.
Choosing to share your information
Its up to you whether or not you share your information with others – perhaps family members or carers. Its your choice, but also your responsibility to keep the information safe and secure.
Coercion
If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do no register for access at this time.
Misunderstood information
Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for clearer explanation.
Information about someone else
If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.