What you can expect from the practice:
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- You will be treated with respect by all Doctors, Nurses and staff.
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- All personal and medical information will be treated with the utmost confidentiality.
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- We aim to treat your problems effectively and as quickly as possible. We would wish to involve you in your choice of treatments and provide a full explanation of these.
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- We aim to offer access to with a GP within 48-hours, however if you wish to see a particular doctor, waiting times may be longer.
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- You are allowed to see your medical records, but this is subject to limitations within the law.
What the practice expects from you:
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- Please treat the Doctors, Nurses, staff and other patients with respect and politeness.
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- Please cancel any appointments that you cannot attend.
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- Please be punctual and arrive in time for your appointment.
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- Remember that appointments are 10-minutes and that other patients are waiting. If you have a lot of problems either book a longer appointment or a further appointment.
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- Please do not discuss other patients during your appointment.