We make every effort to give the best service possible to everyone who attends our Practice. However, we are aware things can go wrong.

If you have a complaint or concern about the service you have received from the Doctors or staff please contact the Practice manager at the main surgery by telephone or call in at the surgery to complete a complaint form.

The Practice will look into the points you have raised and when the investigations are complete we will contact you with a response.

If you are dissatisfied with the outcome you have a right to approach the Parliamentary & Health service ombudsman.

Telephone 0345 0154033


You may also approach the local Healthwatch.

Telephone 01204 372842