Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases.
The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

If you have a fever or cough please do not attend the surgery.

Practice Charter

What you can expect from the practice:

    • You will be treated with respect by all Doctors, Nurses and staff.

    • All personal and medical information will be treated with the utmost confidentiality.

    • We aim to treat your problems effectively and as quickly as possible. We would wish to involve you in your choice of treatments and provide a full explanation of these.

    • We aim to offer access to with a GP within 48-hours, however if you wish to see a particular doctor, waiting times may be longer.

    • You are allowed to see your medical records, but this is subject to limitations within the law.

What the practice expects from you:

    • Please treat the Doctors, Nurses, staff and other patients with respect and politeness.

    • Please cancel any appointments that you cannot attend.

    • Please be punctual and arrive in time for your appointment.

    • Remember that appointments are 10-minutes and that other patients are waiting. If you have a lot of problems either book a longer appointment or a further appointment.

    • Please do not discuss other patients during your appointment.

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